Chapter 111: Puman Group's Public Relations Crisis - Refusal to Call.
Chapter 111: Puman Group's Public Relations Crisis - Refusal to Call.
Thai Mangu
Public Relations Department of Puman Group.
"What's going on? How did our group suddenly become a trending topic both domestically and internationally? What does the Jiang Group do? Why would they suddenly send us a lawyer's letter?"
The head of public relations looked at the constant stream of notifications on the official website, and when he clicked on them, most of them contained unpleasant questions and insults.
At this moment, he felt not only anxious but also confused!
What exactly is going on? This kind of thing can be a big deal or a small deal. If it's not handled properly, it will definitely be a huge blow to the company's image!
"Minister Sampao, this trending topic suddenly went viral last night. Since we're not in the country, it took time for it to spread. We only saw it this morning when we came to work." The staff member handed Sampao the information he had found online, their expressions showing fear.
Good heavens! I wonder which subsidiary has gotten into this mess again! They'll have to clean up this mess once more!
Don't they know how to treat people differently based on their status?
They have absolutely no sense of propriety!
Sampao frowned upon hearing this, took the documents, and his anger lessened considerably. At least the people under his command were quite reliable.
Sampao opened the document, which contained videos and recordings officially released by the Jiang Group.
"What a bunch of incompetent people! Are the front desk staff at our hotels really that bad at judging things? These young ladies are wearing almost all designer brands! Is she out of her mind and planning to go back to school for a makeshift hospital? Call the manager of this hotel! Tell him that no matter what, he must find a way to contact the people in the video and get written forgiveness! Otherwise, his job as manager is finished!" Sampao said angrily to his subordinates, enduring the headache caused by his soaring blood pressure.
"Yes!" Seeing his minister's cold and menacing demeanor, the staff member couldn't help but shiver. He quickly made a promise and then rushed out of the office.
now.
In the president's office of the Puman Hotel, Adisak was still processing documents sent by his subordinates. Because it was the peak tourist season, the hotel rooms were almost always fully booked, so he had been in an unusually good mood lately.
Sudden.
Adisak's cell phone rang.
He took out his phone, opened the interface, and saw that the caller ID was from the headquarters' public relations department.
"Hello? How can I help you?" Adisak asked after answering the phone.
Because this phone number is for headquarters use only, it's not a big deal, so they generally don't call him personally.
"Mr. Adisak, don't you even see the trending topics? What's going on? Your receptionist is ruining the reputation of our Puman Group! The manager said to resolve this within a day and obtain a written forgiveness from the customer. If you can't resolve it, and the group has to personally clean up your mess, then your career is over!" The staff member on the other end of the phone almost perfectly relayed Sampao's message, but the words were even more ruthless, showing how angry he was!
Before Adisak could figure out what was going on, and just as he was about to ask, the phone was abruptly hung up.
Realizing that this matter was not to be underestimated, Adisak frowned and quickly opened the trending topics.
I should have just looked away, because once I did, I was so angry I almost died on the spot!
Which idiot hired him? Is he out of his mind?
Can't you see the value of the designer brands they're wearing and their luggage?!
When the video finished playing, Adisak stormed downstairs to the front desk without even putting on his coat, making sure to call the manager along the way.
downstairs.
The receptionist had just started her job and was still slacking off by watching TV, completely unaware that her career was about to come to an end.
Just as she was getting to the plot twist, a dark shadow suddenly appeared in front of her, blocking her view. The receptionist said impatiently.
"Who is it? So blind! Blocking the light..." The receptionist looked up in annoyance, but quickly shut her mouth when she saw the person in front of her.
The CEO? How could he possibly have time to come down?
Seeing Adisak's features, which, while not exactly refined, possessed a striking masculine charm, the receptionist immediately and somewhat affectedly tucked her hair back and spoke in what she considered a sweet and coquettish tone.
"President? Why did you come down in person? Leave everything to me~" The receptionist felt that this wasn't enough to highlight her charm, so she secretly gave Adisak a flirtatious wink.
Seeing the woman's affected manner, Adisak swore that if it weren't for gaining the customer's forgiveness, he would have fired her right now!
"Do you know how much trouble your brainless behavior has caused Puman Group and me?"
You'd better pray that those customers from yesterday will forgive you, otherwise the company's punishment for you will definitely be more than just dismissal!
"Now, I'm giving you one minute to find yesterday's customer's contact information! And then get their forgiveness! No matter what method you use! Otherwise, I'll make you pay!" Adisak's forehead veins bulged, and he clenched his fists tightly, desperately reminding himself.
The other person is a woman! I need to be a gentleman and not be rash!
"I...I..." Upon hearing Adisak's words, the receptionist immediately understood that it was because of yesterday's incident. She looked nervously at the manager behind Adisak, trying to get his protection.
But now that manager is in dire straits himself, how could he possibly care about whether he lives or dies!
It was really bad luck!
Yesterday, relatives happened to come from his hometown, and since his family couldn't accommodate them all, he had to put them in a hotel.
Who could have predicted that the hotel was fully booked! But he had already said it, and being an extremely proud person, he had no choice but to bite the bullet and ask the front desk to go to his room.
Although the guests staying at the Puman Hotel are all wealthy and influential, there are bound to be some who are just moderately well-off.
He spent a long time scanning the registration information before finally choosing two rooms where both rooms were occupied by Chinese girls.
Firstly, Chinese people are generally reserved and don't like to make a big fuss when they encounter problems abroad.
Secondly, since they were all girls traveling alone, they were cautious and didn't dare to argue with the hotel staff.
But who would have thought that after all his searching, he picked out a few oddballs! They weren't afraid of making a big deal out of it at all, and even posted it online!
Seeing the warning look from the manager, the receptionist felt even more aggrieved. Remembering the president's instructions, she hurriedly and frantically searched for yesterday's registration information form.
But the busier they were, the more mistakes they made. The receptionist couldn't even figure out the number of sheets several times, which made Adisak even more irritable.
I thought to myself that once this crisis is over, I'll thoroughly examine all my subordinates! Every single one of them! They absolutely cannot be allowed to live!
After another three to five minutes, the receptionist finally found the information of the four people in a stack of registration forms.
After glancing at the president, the receptionist nervously dialed the phone numbers that several people had left.
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